Terms Of Service
Quotes
- All quotes are free and carry no guarantee or reservation of a commission slot.
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- I only take 1 - 2 commissions at a time, openings will be posted online.
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- A 2–3 view character reference sheet is required to receive an accurate quote.
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- Please do not fill out the commission form if you are not serious, if you fill it out and are chosen I will be reaching out for payment.
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Ordering
- Commissioners must be 18 years or older to place an order. I will not make suits for minors. ID may be requested.
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- I reserve the right to decline any commission for any reason, without the need to disclose the reason.
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- I will not make copyrighted characters, or other peoples characters.
(Example: Loona from Helluva Boss)
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Payments
- Payments are accepted via Square or CashApp. Will not accept paypal due to wrongful chargebacks.
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- When using square, I will charge an extra 2% each transaction to cover fees.
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- A non-refundable 40% deposit is required to secure your slot.
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- The 40% must be paid upfront for materials to be bought. If not you will not be given a spot in the queue.
- Payment plans are available once the 40% deposit is received.
- Standard minimum plan: $750 monthly/$375 biweekly.
- Larger or faster payments are welcomed. Suits will not ship until paid off.
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Refunds and Cancellations
- You may cancel a commission any-time before work begins.
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- The 40% deposit and any material costs are non-refundable.
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- If canceled after work begins, up to 60% of the remaining balance may be refunded, based on how much work has been completed.
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- Commissions that are canceled will be given a new design and sold as a premade.
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- Unauthorized charge-backs or disputes will result in immediate blacklisting and further legal action may be taken.
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Shipping
- Orders are shipped via the United States Postal Service (USPS).
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- Shipping costs are calculated and must be paid after completion of the commission.
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- I am not liable for lost or damaged packages once they are in the hands of USPS, though I will assist with tracking or locating.
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- International shipping outside of the US and Canada is currently unavailable.
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- Convention Pick up is available depending on my attendance and can be discussed.
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Timeframe and Deadlines
- Estimated start and completion dates are given upon ordering.
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- Most commissions are completed within 1 month, unless otherwise specified.
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- If you need a hard deadline, please discuss this during the ordering process so we can confirm if it's possible.
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- Please be available for any questions I may have during the commission process. If you are not heard from for 2-3 weeks without notice your commission will be canceled with no refund.
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Work-in-Progress (WIP) Updates
- Frequent WIP photos are sent directly to you throughout the creation process as well as posted online.
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- These updates ensure the commission is progressing according to your expectations.
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Sizing
- Hand-paws: I will need top of middle finger to bottom of palm measurement and middle finger length. Most handpaws are a universal fit.
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- Feetpaws require your shoe size.
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- Heads require three head circumference measurements. (Temple to temple, circumference, and chin to top center of the head.)
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- A duct tape dummy (DTD) is required for any bodysuits and must be shipped preferably before the start of your commission month.
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Warranty
A free repair and resizing warranty is offered under the following conditions:
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- You contact me with your repair/resizing request within 90 days of receiving the suit.
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- The item has not been altered or modified in any way within that 90-day period.
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- The commissioner is responsible for shipping the suit to me for the warranty repair.
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Thank you for reading and respecting my Terms of Service. If you have any questions, feel free to reach out! 💌